Customer Care Representative Jobs Opening in Reputed BPO at Thane, Airoli, Ghansoli, Mumbai, Navi Mumbai
Customer Care Representative
Job Description
Designation: Customer Care Representative
Requirements: Excellent Communication needed
Shift Timing: UK/US Shifts
Salary: Max up to 30k (Depending upon experience and last drawn)
Week offs: Any 2 rotational week offs
Transportation: Home drop available
HSC/Graduate Freshers can apply too
Perks and incentives included
Responsibilities:
Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
Answer any questions the customer may have about available products and services
Establish new customer accounts, recording account information on written forms or digitally
Listen to customer concerns and complaints with the goal of identifying the causes of the problem
Select appropriate responses to customer issues and work quickly to resolve them
Refer advanced cases to management for resolution, providing background information as necessary
Maintain and regularly update financial account information using computer software programs
Anticipate customer needs, following up with previous customers to offer reorders or additional services
More information about this Customer Care Representative Job
Please go through the below FAQs to get all answers related to the given Customer Care Representative job
- What are the job requirements to apply for this Customer Care Representative job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Representative
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 30000 Monthly. The Salary will depend on the interview. This Customer Care Representative is a Full Time in Mumbai, Navi Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Representative position?
- Ans: There are immediate 1 job openings for Customer Care Representative in our Organisation.
Job Particulars
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