Customer Relations Agent Jobs Opening in Popular Maruti at kakkanad, Kalamassery, Kochi

Customer Relations Agent

Popular Maruti

0 Years

12000 - 18000 Monthly

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Posted: 05 Sep 24

Job Description

We are seeking dynamic and customer-focused individuals to join our customer relations team. As a Customer Relations Agent, you will be responsible for handling inbound and outbound customer interactions, resolving issues, providing information, and delivering excellent customer service in line with our clients’ requirements.

Key Responsibilities:

Handle customer inquiries and complaints efficiently.
Provide accurate product/service information to customers.
Maintain a professional and courteous manner at all times.
Follow communication scripts, policies, and procedures.
Record and update customer information in the database.
Meet performance targets, including issue resolution and customer satisfaction metrics.

Requirements:

Excellent communication skills .
High school diploma or equivalent; further education is a plus.
Previous experience in a customer relations or customer service role preferred.
Ability to work in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Flexibility to work in shifts, including evenings and weekends if required.

More information about this Customer Relations Agent Job

Please go through the below FAQs to get all answers related to the given Customer Relations Agent job

What are the job requirements to apply for this Customer Relations Agent job position?
- Ans: A candidate must have a minimum of fresher as an Customer Relations Agent

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 18000 Monthly. The Salary will depend on the interview. This Customer Relations Agent is a Full Time in Kochi.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Relations Agent is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Relations Agent position?
- Ans: There are immediate 1 job openings for Customer Relations Agent in our Organisation.

Job Particulars

Role customer service tech support

Education Diploma, 12th Pass (HSE)

Who can apply Freshers

Hiring Process Walk - In, Face to Face Interview

Employment TypeFull Time

Job Id2516745

Job Category Diploma , Tech Support

Locality Address kakkanad, Kalamassery

State Kerala

Country India

About Company

Popular Vehicles & Services Limited (“Popular Vehicles & Services” or “Company”), one of the largest dealerships for Maruti
Suzuki India Limited (“Maruti Suzuki”), in terms of sales volume in India belongs to the the Kuttukaran Group. Having started
the business in [1939] the founder late K. P. Paul, pioneered many initiatives in the automotive industry and grew rapidly in
strength. Popular Vehicles & Services Limited is Maruti’s first Dealer in Kerala

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