Customer Relations Executive

One Point One Solutions

0 Years

15000 Monthly

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Posted: 31 Jan 25

Job Description

We are looking for enthusiastic and customer-focused individuals to join our BPO team as Customer Relations Executive (CREs). This role is perfect for freshers looking to start a rewarding career in customer service. As a CRE, you will handle customer interactions, resolve queries, and provide outstanding service, ensuring a seamless customer experience.

Responsibilities:

Handle customer inquiries and provide accurate information about products and services

Resolve customer complaints promptly and effectively

Maintain detailed records of customer interactions

Coordinate with other departments to address customer needs

Provide feedback to management on recurring customer issues

Develop and maintain positive relationships with customers

Ensure compliance with company policies and procedures

Monitor and achieve key performance indicators related to customer satisfaction

Skills:

Customer Relationship Management (CRM) software

Conflict resolution

Time management

Multitasking

Data entry

Active listening

Microsoft Office Suite

More information about this Customer Relations Executive Job

Please go through the below FAQs to get all answers related to the given Customer Relations Executive job

What are the job requirements to apply for this Customer Relations Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Relations Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 15000 Monthly. The Salary will depend on the interview. This Customer Relations Executive is a Full Time in Navi Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Relations Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Relations Executive position?
- Ans: There are immediate 1 job openings for Customer Relations Executive in our Organisation.

Job Particulars

Role customer service tech support

Education Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)

Who can apply Freshers

Hiring Process Walk - In, Face to Face Interview

Employment TypeFull Time

Job Id2610740

Job Category Diploma , BSc/BCA/BBM , Tech Support

Locality Address Turbhe

State Maharashtra

Country India

About Company

At 1Point1, we empower brands to explore new frontiers, hassle-free. Our trusted, proactive-first approach ensures you get high-quality outsourcing, consulting and technology solutions that are quick to implement, and designed to scale with you –no matter where your customers need you. Harnessing the latest in AI technologies, we help delight customers around the world, achieving remarkable efficiencies that define your competitive advantage. Our RestAssured Pledge guarantees a 48-hour solution plan, so you can move quickly with rapid deployment, scalable support, and a proactive approach. With 16 years of experience, offices on 4 continents, and a team of 5k+ professionals, you can feel confident knowing that when you need support, we have you covered: - Leave your brand in good hands - Get local-like care on a global scale - Experience efficiency-obsessed results 1Point1 –care you can count on.

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