Customer Relationship Executive Jobs Opening in 1Point1 Solutions at Turbhe, Navi Mumbai
Customer Relationship Executive
1Point1 Solutions
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Posted: 31 Jan 25
Job Description
Job Overview: We are seeking a dedicated and energetic Customer Relationship Executive (CRE) to join our dynamic team. As a CRE, you will play a key role in providing excellent customer service and support by managing the inbound and outbound calls, assisting with customer inquiries, resolving issues, and delivering a positive experience to clients. This is an excellent opportunity for individuals with strong communication skills and a passion for helping others.
Key Responsibilities:
- Handle inbound and outbound calls professionally, ensuring customer inquiries are addressed promptly and accurately.
- Provide clear and accurate information to customers about products, services, or account details.
- Resolve customer issues, complaints, and concerns in a timely and efficient manner.
- Maintain and update customer records in the system, ensuring all information is accurate.
- Adhere to call scripts and company guidelines while maintaining a friendly and approachable tone.
- Meet or exceed performance targets, including call quality, call resolution, and customer satisfaction.
- Identify potential sales opportunities or cross-sell additional products/services where appropriate.
- Maintain a high level of product knowledge to address customer questions and concerns.
- Collaborate with team members and supervisors to resolve complex issues or improve processes.
- Ensure compliance with company policies, procedures, and regulatory requirements.
Location: Turbhe, Navi Mumbai, Maharashtra
How To Apply:
Apply or send us your resumes to us
More information about this Customer Relationship Executive Job
Please go through the below FAQs to get all answers related to the given Customer Relationship Executive job
- What are the job requirements to apply for this Customer Relationship Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Relationship Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Customer Relationship Executive is a Full Time in Navi Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Relationship Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Relationship Executive position?
- Ans: There are immediate 1 job openings for Customer Relationship Executive in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2610699
Job Category Diploma , BSc/BCA/BBM
Locality Address Turbhe
State Maharashtra
Country India
About Company
1Point1 Solutions is more than just a service provider. We are a partner in
your business success, offering you the best in business process management
solutions. We are a publicly listed company, which means we uphold the highest
levels of transparency and accountability, so you can trust us with your
business needs. We are also certified by ISO 9001:2015, ISO/IES 27001:2013,
SOC1 and SOC2, which demonstrate our commitment to quality and security in
everything we do. Our clients’ data is always safe with us. We have over 40
unique processes that can help you improve and optimize your business
operations. Our team is constantly researching technologies and industry trends
such as social media, mobility, automation and IoT, so we can offer you the
most innovative solutions. Our team of experts are passionate about delivering
excellence and value to our clients.We understand that every client is
different, and we customize our solutions to fit your specific needs and goals.
We don’t just provide services, we build long-term relationships with our
clients, and help them achieve their business objectives.
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