Customer Relationship Manager Jobs Opening in BBN Fincon at Nehru Place, Delhi
Customer Relationship Manager
0 Years 
Not disclosed 
Job Description
Responsibilities:
Developing and implementing strong and long-lasting CRM strategies to improve a company's customer loyalty and retention
Conducting quality assurance surveys to determine customer satisfaction and using this data to improve areas of complaint
Deciding on a CRM system's structure and ensuring it harmoniously operates across every relevant department in an organisation
Communicating with customers directly through the CRM system and quickly solving customer problems
Monitoring customer behaviour and implementing strategies to ensure maximum profitability
Building and maintaining customer relationships to drive ROI, customer retention and high customer satisfaction
Identifying potential new customers and target markets and communicating this information to the relevant departments to maximise profitability
Using marketing techniques (like email marketing and campaign management) to update customers on the newest products to increase sales
Communicating up-selling and cross-selling opportunities with the sales department
Constantly testing and adopting new strategies for the most effective CRM system
Analysing competitors and updating strategies when required
Working with different departments, including sales, account managers and IT
Meeting KPIs, including sales and customer growth targets
Conducting business reviews using the CRM system's data
Creating innovative solutions to solve critical business problems and ensuring the company meets its customers' needs
More information about this Customer Relationship Manager Job
Please go through the below FAQs to get all answers related to the given Customer Relationship Manager job
- What are the job requirements to apply for this Customer Relationship Manager job position?
- Ans: A candidate must have a minimum of fresher as an Customer Relationship Manager
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Certificate Course (ITI), B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE), Other Post Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Relationship Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Relationship Manager position?
- Ans: There are immediate 1 job openings for Customer Relationship Manager in our Organisation.
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