Customer Relationship Manager Jobs Opening in Shree prakash tarders at Krishna Nagar, Delhi

Customer Relationship Manager

Shree prakash tarders

0 to 3+ Years

15000 - 30000 Monthly

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Posted: 05 Sep 24

Job Description

Job Title: Customer Relationship Manager

Location: Delhi

Job Summary: We are seeking a skilled Customer Relationship Manager to oversee and optimize our customer relationship management strategies. The ideal candidate will be responsible for managing our CRM system, analysing customer data, and implementing strategies to enhance customer satisfaction and retention. This role requires a blend of technical expertise, analytical skills, and the ability to work collaboratively across departments.

Key Responsibilities:

➢ Making sure all the leads of the clients after placing orders are met.

➢ Ensuring your existing clients are satisfied through after-sales service.

➢ Always ask them for true feedback.

➢ Servicing the client after receiving the order till the time of collection of payment.

➢ Resolve the queries and questions of all the clients.

➢ Give or support the participants/clients about company products or services.

➢ Acting as a point of contact for complaints and escalating issues to the concern.

➢ Understand client queries and solve them in any manner

Skills:

➢ Polite disposition.

➢ Ability of rigorous followup.

➢ The ability to communicate confidently – both through speaking and writing – with colleagues and clients.

➢ Ability to understand the circumstances and act accordingly.

➢ Proactive.

➢ Thorough knowledge of products/services.

➢ Always available on calls.

Salary: Remuneration for this post should be under 15k to 20k. If you have big clients, the salary can go up to 25k to 30k.

How to Apply: Interested candidates should submit their resume and cover letter.

More information about this Customer Relationship Manager Job

Please go through the below FAQs to get all answers related to the given Customer Relationship Manager job

What are the job requirements to apply for this Customer Relationship Manager job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Customer Relationship Manager

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 30000 Monthly. The Salary will depend on the interview. This Customer Relationship Manager is a Full Time in Delhi.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Relationship Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Relationship Manager position?
- Ans: There are immediate 1 job openings for Customer Relationship Manager in our Organisation.