Customer Relationship Manager Jobs Opening in WEDSINDIA MALL OF WEDDING at Kollam
Job Description
As a Customer Relationship Manager, you will oversee all customer care operations, ensuring seamless communication and exceptional service. You will lead and manage a team of customer care executives, driving efficiency and delivering excellent customer satisfaction.
Responsibilities:
Develop and maintain strong relationships with customers.
Act as the primary point of contact for customer inquiries and issues.
Develop strategies to enhance customer satisfaction and retention.
Coordinate with internal teams to ensure swift resolution of customer issues.
Monitor customer feedback and work on continuous improvement plans.
Prepare regular reports on customer relationships and support activities.
Conduct customer satisfaction surveys and analyze the results.
Identify opportunities for upselling and cross-selling to existing customers.
Qualifications:
Bachelor’s degree in Business, Marketing, or a related field.
Proven experience in customer relationship management or a related role.
Strong interpersonal and communication skills.
Ability to handle customer complaints and provide effective resolutions.
Excellent organizational and multitasking abilities.
Customer-service oriented with a problem-solving attitude.
Proficiency in CRM software and Microsoft Office Suite.
To apply share your cv to us.
More information about this Customer Relationship Manager Job
Please go through the below FAQs to get all answers related to the given Customer Relationship Manager job
- What are the job requirements to apply for this Customer Relationship Manager job position?
- Ans: A candidate must have a minimum of fresher as an Customer Relationship Manager
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 25000 Monthly. The Salary will depend on the interview. This Customer Relationship Manager is a Full Time in Kollam.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Relationship Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Relationship Manager position?
- Ans: There are immediate 1 job openings for Customer Relationship Manager in our Organisation.
Job Particulars
About Company
Kollam 
Freshers 
Salary not disclosed 
B.Com, BBA/BBM, BSc
Kollam
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Kollam
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Kollam
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Kollam
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Kollam
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Kollam
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Kollam
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Kollam
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Kollam
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Kollam
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Kollam, Nagercoil
0 to 1 Years
Salary not disclosed
Diploma, 12th Pass (HSE), Other Course(Other Course) 
