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Customer Service Associate Jobs Opening in Altius at Vashi, Mumbai

Customer Service Associate

Altius
experience-icon 0 Years
salary-icon 12000 - 15000 Monthly
Apply Now

Posted: 13 Jan 25

Job Description


  • Calling process (outbound & Inbound)
  • Shifts - 9am  to 6pm
  • Offs - Sat & Sun (fixed off)
  • Salary - 18k gross
  • Location - Vashi 
  • Looking for immediate joiners
Responsibilities:
Handle incoming and outgoing customer calls in a professional manner
Address customer inquiries and resolve complaints efficiently
Provide information about products and services
Maintain accurate records of customer interactions and transactions
Follow company protocols and standard operating procedures
Collaborate with other departments to solve complex customer issues
Meet performance targets and KPIs
Ensure customer satisfaction through effective communication

Skills:
Excellent verbal communication skills
Ability to handle high call volumes
Strong problem-solving skills
Customer-centric attitude
Basic computer skills and familiarity with CRM software


More information about this Customer Service Associate Job

Please go through the below FAQs to get all answers related to the given Customer Service Associate job

  1. What are the job requirements to apply for this Customer Service Associate job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Service Associate

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 12000 and 15000 Monthly. The Salary will depend on the interview. This Customer Service Associate is a Full Time in Mumbai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Service Associate is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Service Associate position?
    • Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2599445
Job Category Tech Support
Locality Address Vashi
Country India

About Company

Established in 2024 and based in Navi Mumbai, specializes in providing expert manpower consultancy services. We pride ourselves on connecting skilled professionals with top-tier organizations to meet their staffing needs efficiently.
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