Customer Service Associate Jobs Opening in Bedeck Woods Pvt LTD at Kukatpally, Hyderabad

Customer Service Associate

Bedeck Woods Pvt LTD

1.5 to 3 Years

Not disclosed

Expired

Posted: 29 Jun 24

Job Description

Job description

To call the customer after receiving a new order and inform the customer about the delivery timelines and installation arrangement
Calling customers to take feedback on product and seller experience
Update CRM with clear notes post the call to record customer feedback
Escalate issues reported by the customer during the feedback call
Understand customer issues and help with the resolution as per policy and process
Follow-up with the customer till the issue reported is resolved

Required Candidate profile

Previous experience in similar roles will be an added advantage
Looking for candidates with excellent customer service skills
Need smart people with good spoken and written English skills, who can also communicate in Hindi
Experience in handling MS Word, MS Excel, and Google Spread Sheets will be beneficial
Staying near/ willing to commute to Hydernagar is a must

More information about this Customer Service Associate Job

Please go through the below FAQs to get all answers related to the given Customer Service Associate job

What are the job requirements to apply for this Customer Service Associate job position?
- Ans: A candidate must have a minimum of 1.5 to 3 year experience as an Customer Service Associate

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Service Associate position?
- Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.