Customer Service Associate Jobs Opening in Bhilwara Infotechnology at HSR, Bangalore

Customer Service Associate

Bhilwara Infotechnology

0 Years

19000 - 22000 Monthly

Expired

Posted: 26 Jul 24

Job Description

Key Responsibilities:

Customer Interaction: Handle inbound and outbound calls in a professional manner, providing accurate and timely information to customers.
Issue Resolution: Address customer inquiries, complaints, and requests with a problem-solving approach, ensuring customer satisfaction.
Data Management: Accurately document and update customer information in the company's CRM system.
Product Knowledge: Develop a thorough understanding of our products and services to provide informed assistance to customers.
Team Collaboration: Work closely with team members and supervisors to improve processes and deliver a seamless customer experience.

Qualifications:

Education: High school diploma or equivalent; bachelor's degree preferred.
Language Skills: Excellent verbal communication skills required.
Soft Skills: Strong interpersonal skills, with the ability to handle challenging situations calmly and professionally.
Technical Skills: Basic computer proficiency, including familiarity with MS Office and CRM systems.
Availability: Flexible to work in shifts, including weekends and holidays if required.

More information about this Customer Service Associate Job

Please go through the below FAQs to get all answers related to the given Customer Service Associate job

What are the job requirements to apply for this Customer Service Associate job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Associate

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE), Other Graduate
What are the salary requirements for this job?
- Ans: The salary range is between 19000 and 22000 Monthly. The Salary will depend on the interview. This Customer Service Associate is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Service Associate position?
- Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.