Customer Service Associate Jobs Opening in K21 Academy at Central Delhi, Delhi

Customer Service Associate

K21 Academy

0 Years

20000 - 30000 Monthly

Expired

Posted: 04 Sep 23

Job Description

1. Respond to general and technical questions from customers

2. Work with team members to resolve any customer issues.

3. Collect feedback (Good/Bad) from customers.

4. Providing timely and accurate information to customers to address their concerns and inquiries.

5. Escalating complex technical issues to senior team members for prompt resolution

6. Preparing Meeting invites on Conferencing tool

7. Answering customer inquiries and listen to their problems/asks

8. Troubleshooting customer reported problems – Remote support and On-site support.

9. Identifying root causes for the problems and taking corrective and preventive steps.

Team – Operations

Compensation- As per Market Std.

Training will be provided to get you started.

More information about this Customer Service Associate Job

Please go through the below FAQs to get all answers related to the given Customer Service Associate job

What are the job requirements to apply for this Customer Service Associate job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Associate

What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 30000 Monthly. The Salary will depend on the interview. This Customer Service Associate is a Full Time in Delhi.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service Associate is a work from home job?
- Ans: Yes,its a Work from Home Job.
How many job vacancies are opening for the Customer Service Associate position?
- Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.