Customer Service Associate Jobs Opening in Nextus Global Services at Kalyan, Mumbai
Job Description
This is a U.S. process typically focuses on selling products or services to customers based in the United States. This role can be in various industries like IT services, insurance, healthcare, retail, finance, or BPO (Business Process Outsourcing).
Responsibilities:
Handle incoming and outgoing customer calls in a professional manner
Address customer inquiries and resolve complaints efficiently
Provide information about products and services
Maintain accurate records of customer interactions and transactions
Follow company protocols and standard operating procedures
Collaborate with other departments to solve complex customer issues
Meet performance targets and KPIs
Ensure customer satisfaction through effective communication
Qualifications:
High school diploma or equivalent
Previous experience in a customer service role preferred
Excellent verbal communication skills
Ability to handle high call volumes
Strong problem-solving skills
Customer-centric attitude
Basic computer skills and familiarity with CRM software
More information about this Customer Service Associate Job
Please go through the below FAQs to get all answers related to the given Customer Service Associate job
- What are the job requirements to apply for this Customer Service Associate job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 25000 Monthly. The Salary will depend on the interview. This Customer Service Associate is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Associate position?
- Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview, Virtual Interview
Employment TypeFull Time
Job Id2613159
Job Category Diploma , Walkin , BSc/BCA/BBM , Tech Support
Locality Address Kalyan
State Maharashtra
Country India
About Company
Nextus Global Services
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