Customer Service Associate Jobs Opening in Nika Online Pvt Ltd at Vadakara, Kozhikode
Customer Service Associate
Nika Online Pvt Ltd
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Posted: 30 Jan 25
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Customer Service Associate Job
Please go through the below FAQs to get all answers related to the given Customer Service Associate job
- What are the job requirements to apply for this Customer Service Associate job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Associate position?
- Ans: There are immediate 5 job openings for Customer Service Associate in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2609534
Job Category Tech Support , Female
Locality Address Vadakara
State Kerala
Country India
About Company
Nika Online is an Internet company that offers you a plethora of platform which you can use from the comfort of your home. Its flagship brand waytonikah.com is the largest matrimonial website for global Muslim community
The company provides matchmaking, marriage related and e commerce services through websites, mobile sites and mobile applications. Its flagship matchmaking services are waytonikah, keralamarriage, keralanikah, ezhavamarriage, thiyyamarriage, edenmarriage and zawj.
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