Customer Service Associate Jobs Opening in Sagility at Bommanahalli, Electronic City, Bangalore
Job Description
Qualification: Graduates (No Engineering & Tech Graduates, No Master’s Degree)
Experience: Fresher/0 – 12 Months
Shifts & Weekly Offs: Rotational Night Shifts with 2 days Saturday Sunday Fixed off in a week
Transport: Transport both Pick-up as well as Drop facility
Job title: Customer Service Associate
Location: Bangalore
Objective and responsibility
Position summary:
The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.
Roles and Responsibilities:
· Understand the basic professional standards and established procedures, policies before taking action and making decisions
· Processing claims and handling calls, as per the process guidelines
· Adhering to the service level and understanding Quality & Auditing parameters
· Assume responsibility for work and coordinating efforts
· Meeting assigned productivity goals
· Adhere to attendance and punctuality norms
· Acquiring knowledge & skills of related areas of the process
· Interpersonal relationship at work with peers, supervisors and should not have any recorded
Desired skills and abilities:
· Knowledge on US health care
· Good Oral and Written Communication Skill in English
· Awareness of Telephonic Etiquettes & MS Office suite
· Good Typing Skills & Basic computer Navigation Skills
More information about this Customer Service Associate Job
Please go through the below FAQs to get all answers related to the given Customer Service Associate job
- What are the job requirements to apply for this Customer Service Associate job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Customer Service Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, B.Pharm, BA, BBA/BBM, BCA, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 17000 and 20000 Monthly. The Salary will depend on the interview. This Customer Service Associate is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Associate position?
- Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.