Customer Service - Complaints Handling Representative Jobs Opening in Super Cheap Interstate at Rajouri Garden, Delhi
Job Description
We are transport company based in Australia looking for reliable person to work with us. As we continue to grow, we are looking for a dedicated Customer Service - Complaints Handling Representative to join our team. If you have excellent communication skills, a customer-first mindset, and the ability to resolve issues effectively, we’d love to hear from you!
More information about this Customer Service - Complaints Handling Representative Job
Please go through the below FAQs to get all answers related to the given Customer Service - Complaints Handling Representative job
Job Description:
We are looking for a Customer Service - Complaints Handling Representative to join our team at Super Cheap Interstate. In this role, you will be responsible for assisting customers with inquiries, resolving complaints efficiently, and ensuring a smooth customer experience throughout the moving process.
- Handle inbound calls, emails, and messages from customers regarding bookings, services, and inquiries.
- Address and resolve customer complaints professionally and efficiently.
- Coordinate with operations and drivers to provide accurate updates to customers.
- Maintain records of customer interactions and issue resolutions.
- Provide excellent customer support to enhance client satisfaction and retention.
- Previous experience in customer service or complaints handling.
- Strong communication and problem-solving skills.
- Ability to remain calm and professional under pressure.
- Familiarity with CRM software (Zoho experience is a plus).
- Ability to multitask and work in a fast-paced environment.
More information about this Customer Service - Complaints Handling Representative Job
Please go through the below FAQs to get all answers related to the given Customer Service - Complaints Handling Representative job
- What are the job requirements to apply for this Customer Service - Complaints Handling Representative job position?
- Ans: A candidate must have a minimum of 2 to 3+ year experience as an Customer Service - Complaints Handling Representative
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 40000 and 70000 Monthly. The Salary will depend on the interview. This Customer Service - Complaints Handling Representative is a Full Time in Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service - Complaints Handling Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service - Complaints Handling Representative position?
- Ans: There are immediate 15 job openings for Customer Service - Complaints Handling Representative in our Organisation.
Job Particulars
Who can apply Experienced (2 to 3+ Years)
Hiring Process Face to Face Interview, Telephonic Interview, Virtual Interview
Employment TypeFull Time
Job Id2610132
Job Category BSc/BCA/BBM , Tech Support
Locality Address Rajouri Garden
State Delhi
Country India
About Company
Super Cheap Interstate is a leading interstate furniture removals company committed to providing seamless, stress-free moving experiences for our customers across Australia. With a strong focus on efficiency, affordability, and customer satisfaction, we take pride in delivering top-notch moving solutions tailored to individual needs.
Jobs By Location
Delhi
Chennai
Pune
Gurgaon
Mumbai
Kolkata
Noida
Bangalore
Ahmedabad
Hyderabad
Others also searched for
Job & career videos Subscribe
