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Customer Service/Customer Support Intern Jobs Opening in Techasoft Private Limited at Bangalore

Customer Service/Customer Support intern

Techasoft Private Limited
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon BA
Apply Now

Posted: 21 Oct 24

Job Description

 Key Responsibilities:


1. Assist in resolving customer inquiries, concerns, and complaints via phone, email, and live chat, ensuring high customer satisfaction
2. Provide accurate and timely information to customers regarding product features, pricing, and technical issues
3. Collaborate with cross-functional teams to troubleshoot and resolve customer issues, escalating to appropriate departments when necessary
4. Maintain customer databases, updating and organizing customer information accurately
5. Assist in preparing and analyzing customer service reports, identifying trends and areas for improvement
6. Contribute to the development and implementation of customer service policies and procedures
7. Participate in training sessions to enhance customer service skills and product knowledge
 
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Hindi Proficiency (Spoken)
  • MS-Excel
  • MS-Office
  •  

    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. are from or open to relocate to Bangalore

    3. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks

  • Certificate
  • Letter of recommendation
  • Flexible work hours
  • Informal dress code
  • 5 days a week
  • Free snacks & beverages
  •  

    Number of openings

    2

    Certificate: Will be provided at the end of the Internship

     

    More information about this Customer Service/Customer Support intern Job

    Please go through the below FAQs to get all answers related to the given Customer Service/Customer Support intern job

    1. What are the job requirements to apply for this Customer Service/Customer Support intern job position?
      • Ans: A candidate must have a minimum of fresher as an Customer Service/Customer Support intern

    2. What is the qualification for this job?
      • Ans: The candidate can be a Graduate from any of the following: BA

    3. What is the hiring Process of this job?
      • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

    4. This Customer Service/Customer Support intern is a work from home job?
      • Ans: No ,its not a Work from Home Job.

    5. How many job vacancies are opening for the Customer Service/Customer Support intern position?
      • Ans: There are immediate 2 job openings for Customer Service/Customer Support intern in our Organisation.

    Job Particulars

    Education BA
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id2185207
    Locality Address
    Country India

    About Company

    Techasoft Private Limited
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