Customer Service/Customer Support Jobs Opening in CSTech Infosolutions Private Limited at Bangalore

Customer Service/Customer Support

CSTech Infosolutions Private Limited

0 Years

Not disclosed

Expired

Posted: 08 Nov 24

Job Description

Key Responsibilities:

1. Respond to customer inquiries promptly via email, chat, or phone, ensuring high-quality and professional assistance.
2. Provide product information and resolve customer complaints efficiently to ensure customer satisfaction.
3. Maintain accurate records of customer interactions and transactions using MS Excel, ensuring data integrity.
4. Collaborate with cross-functional teams to address customer concerns and escalate unresolved issues to the appropriate channels.
5. Assist in the development and implementation of customer service policies and procedures to enhance service quality.
6. Continuously update knowledge of company products and services to provide accurate information to customers.
7. Contribute to the overall growth and success of the organization by actively participating in team meetings and suggesting process improvements.

Skill(s) required

English Proficiency (Spoken)

English Proficiency (Written)

Hindi Proficiency (Spoken)

MS-Excel

MS-Office

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. have relevant skills and interests

Perks

Certificate

Letter of recommendation

Informal dress code

Number of openings

More information about this Customer Service/Customer Support Job

Please go through the below FAQs to get all answers related to the given Customer Service/Customer Support job

What are the job requirements to apply for this Customer Service/Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service/Customer Support

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service/Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Service/Customer Support position?
- Ans: There are immediate 2 job openings for Customer Service/Customer Support in our Organisation.