Customer Service/Customer Support Jobs Opening in Edumerge Solutions Private Limited at Bangalore

Customer Service/Customer Support

Edumerge Solutions Private Limited

0 Years

Not disclosed

Expired

Posted: 28 Feb 25

Job Description

Selected intern's day-to-day responsibilities include:

1. Excel in data entry tasks with precision and accuracy
2. Provide prompt and professional Level 1 support to customers
3. Foster collaborative relationships with internal teams for seamless customer support
4. Execute data entry and support tasks following established procedures and protocols
5. Ensure confidentiality and integrity of customer data
6. Troubleshoot basic technical issues reported by customers and provide timely resolutions
7. Escalate complex issues to senior support staff when necessary
8. Contribute to the improvement of support processes and procedures

Requirements:

1. Any Graduate

Skills:

1. Proficient in MS Excel, MS Word, and Google Chrome
2. Excellent active listening and instruction execution skills
3. Ability to learn and adapt quickly

Skill(s) required

Effective Communication

English Proficiency (Spoken)

English Proficiency (Written)

MS-Excel

MS-Office

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate

Letter of recommendation

Informal dress code

5 days a week

Job offer

Number of openings

More information about this Customer Service/Customer Support Job

Please go through the below FAQs to get all answers related to the given Customer Service/Customer Support job

What are the job requirements to apply for this Customer Service/Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service/Customer Support

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service/Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Service/Customer Support position?
- Ans: There are immediate 2 job openings for Customer Service/Customer Support in our Organisation.