Customer Service/Customer Support Jobs Opening in Pepper Money at Mumbai

Customer Service/Customer Support

Pepper Money

0 Years

Not disclosed

Expired

Posted: 22 Oct 24

Job Description

Selected intern's day-to-day responsibilities include:

1. Provide exceptional customer service via calling addressing inquiries and resolving issues promptly and professionally
2. Assist in managing customer accounts, including account setup, updates, and modifications
3. Collaborate closely with the customer service team to identify and implement process improvements, enhancing overall customer satisfaction
4. Support customers with loan applications, guiding them through the process and ensuring all necessary documentation is in order
5. Conduct comprehensive research on customer queries, ensuring accurate and timely responses
6. Assist in monitoring and managing social media platforms, engaging with customers and addressing any concerns or feedback
7. Actively participate in training sessions and team meetings, continuously developing your knowledge and skills in customer service

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. are from or open to relocate to Mumbai and neighboring cities

3. have relevant skills and interests

Perks

Certificate

Letter of recommendation

Flexible work hours

Informal dress code

5 days a week

Number of openings

Certificate: Will be provided at the end of the Internship

More information about this Customer Service/Customer Support Job

Please go through the below FAQs to get all answers related to the given Customer Service/Customer Support job

What are the job requirements to apply for this Customer Service/Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service/Customer Support

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service/Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Service/Customer Support position?
- Ans: There are immediate 1 job openings for Customer Service/Customer Support in our Organisation.