Customer Service/Customer Support Jobs Opening in Rituveda - A Brand Of Guppy Gold Traders Pvt Ltd at Delhi
Job Description
Key responsibilities:
1. Responding to customer inquiries through phone, email, and chat in a timely and professional manner.
2. Resolving customer complaints and issues with empathy and patience, ensuring customer satisfaction.
3. Providing product information and assistance to customers, promoting a deeper understanding of our brand.
4. Collaborating with cross-functional teams to address customer concerns and improve customer experience.
5. Updating customer records and order information accurately in our database using MS-Excel.
6. Assisting in the creation and maintenance of standard operating procedures and customer support guidelines.
7. Contributing to the overall growth and success of the company through proactive suggestions and feedback.
1. Responding to customer inquiries through phone, email, and chat in a timely and professional manner.
2. Resolving customer complaints and issues with empathy and patience, ensuring customer satisfaction.
3. Providing product information and assistance to customers, promoting a deeper understanding of our brand.
4. Collaborating with cross-functional teams to address customer concerns and improve customer experience.
5. Updating customer records and order information accurately in our database using MS-Excel.
6. Assisting in the creation and maintenance of standard operating procedures and customer support guidelines.
7. Contributing to the overall growth and success of the company through proactive suggestions and feedback.
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2 have relevant skills and interests
Number of openings
2
More information about this Customer Service/Customer Support Job
Please go through the below FAQs to get all answers related to the given Customer Service/Customer Support job
- What are the job requirements to apply for this Customer Service/Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service/Customer Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service/Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service/Customer Support position?
- Ans: There are immediate 2 job openings for Customer Service/Customer Support in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id2226778
Job Category Internship , BSc/BCA/BBM , Tech Support
Locality Address
State Delhi
Country India
About Company
Rituveda - A Brand Of Guppy Gold Traders Pvt Ltd
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