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Customer Service Engineer Jobs Opening in HBL Engineering Ltd. at Anand Vihar, Faridabad, Jodhpur, Delhi

Customer service engineer

HBL Engineering Ltd.
experience-icon 0 to 1 Years
salary-icon 22000 - 25000 Monthly
Apply Now

Posted: 04 Mar 25

Job Description

Required Diploma in Electronics, Electrical with 0-1 Years experience for customer service in North India, Our Customer is Indian Railway, Technical skills are essential. Candidate will be deputed as resident engineer and he will maintain Maintenance visits, Failure visits and payment follow ups.

Job Overview

We are looking for a Customer Service Engineer to provide technical support, troubleshooting, and maintenance services for our products and systems. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication skills to assist customers efficiently.

Key Responsibilities

1. Technical Support & Troubleshooting

  • Provide on-site and remote technical support to customers.
  • Diagnose and resolve hardware, software, or system issues.
  • Guide customers in installing, configuring, and maintaining equipment.

2. Customer Interaction & Assistance

  • Respond to customer queries, complaints, and service requests.
  • Explain technical concepts in an easy-to-understand manner.
  • Maintain strong customer relationships and ensure satisfaction.

3. Installation & Maintenance

  • Perform installation, setup, and commissioning of equipment.
  • Conduct preventive and corrective maintenance to ensure smooth operations.
  • Document and report service activities and technical issues.

4. Training & Documentation

  • Train customers on product usage, troubleshooting, and best practices.
  • Prepare technical manuals, reports, and service records.
  • Stay updated with new technologies and product upgrades.

5. Coordination & Teamwork

  • Collaborate with sales, R&D, and technical teams for customer solutions.
  • Provide feedback for product improvements and customer needs.
  • Ensure compliance with safety standards and company policies.

More information about this Customer service engineer Job

Please go through the below FAQs to get all answers related to the given Customer service engineer job

  1. What are the job requirements to apply for this Customer service engineer job position?
    • Ans: A candidate must have a minimum of 0 to 1 year experience as an Customer service engineer

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 22000 and 25000 Monthly. The Salary will depend on the interview. This Customer service engineer is a Full Time in Faridabad, Jodhpur, Delhi.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer service engineer is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer service engineer position?
    • Ans: There are immediate 1 job openings for Customer service engineer in our Organisation.

Job Particulars

Education Diploma
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2630880
Locality Address Anand Vihar
Country India

About Company

HBL Engineering Ltd. is a Leading manufacturer of Batteries, Power Electronics equipments.
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