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Customer Service Executive Jobs Opening in Bernad Consultancy services pvt ltd at Bhandup, Mumbai

Customer Service Executive

Bernad Consultancy services pvt ltd
experience-icon 0 Years
salary-icon 8000 - 15000 Monthly
qualification-icon 12th Pass (HSE)
location-icon Mumbai
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Posted: 28 Oct 24
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Job Description

Location: [Bhandup]
Shift: 9:30 AM to 6:30 PM, Sunday off
Salary: ₹8,000 - ₹15,000 (based on experience and skills)

Requirements:

  • Freshers or experienced candidates
  • Good communication skills
  • Basic computer knowledge
  • Confident and customer-focused


  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

More information about this Customer Service Executive Job

Please go through the below FAQs to get all answers related to the given Customer Service Executive job

  1. What are the job requirements to apply for this Customer Service Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Service Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 8000 and 15000 Monthly. The Salary will depend on the interview. This Customer Service Executive is a Full Time in Mumbai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Service Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Service Executive position?
    • Ans: There are immediate 1 job openings for Customer Service Executive in our Organisation.

Job Particulars

Role customer service tech support
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2550362
Job Category Tech Support
Locality Address Bhandup
State Maharashtra
Country India

About Company

Bernad Consultancy services pvt ltd
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