Customer Service Executive Jobs Opening in Brigade LED Pvt Ltd at Sanganoor Main Rd, Coimbatore

Customer Service Executive

Brigade LED Pvt Ltd

0 Years

10000 - 20000 Monthly

Expired

Posted: 13 Jan 23

Job Description

Roles and responsibilities:

 Software Support – Online

 Collect Customer Feedback (after installation)

 Customer review (every 3 months)

 Get review after successful installation (YouTube, Google, Justdial & Another online portal)

 Troubleshooting – Online

 Cross selling (AMS products)Cold Calling Inbound & Outbound Calling Basic knowledge in LED wall videos

 Answering customer inquiries and listen to their problems/asks

 Troubleshooting customer reported problems – Remote support and On-site support.

 Identifying root causes for the problems and taking corrective and preventive steps.

 Installation of OS and software.

 Providing training to the customer on software and solutions.

 Product demonstration to customers.

 Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

Good reasoning and analytical skills
Good listening skills

More information about this Customer Service Executive Job

Please go through the below FAQs to get all answers related to the given Customer Service Executive job

What are the job requirements to apply for this Customer Service Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 20000 Monthly. The Salary will depend on the interview. This Customer Service Executive is a Full Time in Coimbatore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Service Executive position?
- Ans: There are immediate 1 job openings for Customer Service Executive in our Organisation.