Customer Service Representative Jobs Opening in FrotaMiles Pvt Ltd at Campal, Panaji, South Goa
Customer Service Representative
FrotaMiles Pvt Ltd
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Posted: 03 Jan 25
Job Description
GoaMiles is an App based taxi service in Goa.
As a Customer Service Representative, you will be responsible for assisting the customers in resolving their queries via calls, chats, emails, etc.
We require a candidate with good English, Hindi and Konkani speaking skills.
More information about this Customer Service Representative Job
Please go through the below FAQs to get all answers related to the given Customer Service Representative job
As a Customer Service Representative, you will be responsible for assisting the customers in resolving their queries via calls, chats, emails, etc.
We require a candidate with good English, Hindi and Konkani speaking skills.
Responsibilities:
Responding promptly to customer inquiries via phone, email, and social media
Providing accurate and complete information to customers
Handling and resolving customer complaints in a professional manner
Identifying and escalating priority issues to the appropriate department
Processing orders, forms, applications, and requests
Keeping records of customer interactions, transactions, comments, and complaints
Updating customer information in the company database
Building sustainable customer relationships and trust through open and interactive communication
Meeting and exceeding customer service goals and targets
Working collaboratively with other team members to achieve customer satisfaction
Skills:
Excellent verbal and written communication skills
Strong problem-solving and decision-making abilities
Ability to handle and resolve customer complaints
Good organizational and time management skills
Attention to detail and accuracy
Ability to work effectively in a team
Proficiency in using customer service software and tools
Positive and customer-centric attitude
More information about this Customer Service Representative Job
Please go through the below FAQs to get all answers related to the given Customer Service Representative job
- What are the job requirements to apply for this Customer Service Representative job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Representative
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 21000 Monthly. The Salary will depend on the interview. This Customer Service Representative is a Full Time in Panaji, South Goa.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Representative position?
- Ans: There are immediate 1 job openings for Customer Service Representative in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2593324
Job Category Tech Support
Locality Address Campal
State Goa
Country India
About Company
FrotaMiles Pvt Ltd
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