Customer Service Representative Jobs Opening in TENDXP VENTURES LLP at Bommanahalli, Electronic City, Andheri East, Bangalore, Mumbai, Chennai
Job Description
Job Title: Customer Service Representative
Location: Remote (Work from Home)
Job Type: Full-Time
Salary: ₹25,000 - ₹40,000 per month
Experience: 0-5 years
We are hiring a Customer Service Representative to provide high-quality customer support across multiple communication channels. The successful candidate will handle customer inquiries, troubleshoot issues, and work closely with internal teams to enhance customer satisfaction. This role requires excellent problem-solving skills, strong attention to detail, and the ability to work independently in a remote environment.
Key Responsibilities:- Respond to customer inquiries via phone, email, and chat with professionalism and accuracy.
- Address and resolve customer concerns efficiently, escalating complex issues when needed.
- Process customer transactions, including orders, returns, and refunds, in compliance with company policies.
- Maintain thorough and accurate customer records within the CRM system.
- Collaborate with various departments to resolve customer issues promptly.
- Consistently meet and exceed performance targets such as response time and satisfaction ratings.
- Stay updated on company products, policies, and services to provide accurate information to customers.
- Bachelor’s degree preferred (Business, Communications, or related field).
- 0-5 years of customer service experience (preferred but not required).
- Strong written and verbal communication skills.
- Ability to multitask, prioritize tasks, and work with minimal supervision.
- Proficiency in CRM tools, Microsoft Office, and Google Workspace.
- Self-motivated, detail-oriented, and able to adapt to a fast-paced environment.
- A stable high-speed internet connection and a dedicated workspace at home.
- Previous experience in remote customer support.
- Familiarity with customer support platforms (e.g., Zendesk, Freshdesk, Salesforce).
- Multilingual proficiency is a plus.
✔ 100% Remote Work Flexibility
✔ Competitive Salary & Performance-Based Incentives
✔ Career Growth & Learning Opportunities
✔ Supportive Team & Work Culture
More information about this Customer Service Representative Job
Please go through the below FAQs to get all answers related to the given Customer Service Representative job
- What are the job requirements to apply for this Customer Service Representative job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Customer Service Representative
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, BBS
- What are the salary requirements for this job?
- Ans: The salary range is between 25000 and 40000 Monthly. The Salary will depend on the interview. This Customer Service Representative is a Full Time in Bangalore, Mumbai, Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Representative position?
- Ans: There are immediate 1 job openings for Customer Service Representative in our Organisation.
Job Particulars
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Virtual Interview
Employment TypeFull Time
Job Id2624086
Job Category Tech Support
Locality Address Bommanahalli, Electronic City , Anna Nagar, Andheri East , Bandra East
State Karnataka, Maharashtra, Tamil Nadu
Country India
About Company
TENDXP VENTURES LLP
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