Customer Service Representative - Voice Jobs Opening in Goldy Consultant at DLF Cyber City, DLF Phase 1, DLF Phase 3, Gurgaon, Delhi
Customer Service Representative - Voice
Goldy Consultant
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Posted: 25 Sep 24
Job Description
Work from Home position we’re hiring Customer Service Representative - Voice
If you have excellent English communication skills and live in Delhi NCR, this is your chance. Training will be at our Gurugram office, then you can work from home. Earn ₹27,000 to ₹34,000 per month in a 24/7 process. Minimum qualification: 10+2 or graduate, with PAN and Aadhar card. Apply now for a flexible and rewarding career!
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Responsibilities:
Respond promptly to customer inquiries and concerns via phone, emails, or chat
Resolve customer issues and complaints effectively and efficiently
Manage high volumes of inbound and outbound calls
Maintain accurate records of customer interactions and transactions
Provide up-to-date product and service information to customers
Upsell products and services to customers when appropriate
Escalate customer issues to the appropriate department or manager as needed
Collaborate with other departments to resolve customer issues and concerns
Maintain a positive and professional attitude at all times
Continuously improve your knowledge of products and services
Meet or exceed performance targets, such as call volume and resolution time
Adapt to new technologies and processes as they are implemented
Participate in training and development programs to improve customer service skills and knowledge
Contribute to team goals and initiatives to improve customer satisfaction and retention
Provide feedback to management on customer issues, concerns, and trends.
More information about this Customer Service Representative - Voice Job
Please go through the below FAQs to get all answers related to the given Customer Service Representative - Voice job
- What are the job requirements to apply for this Customer Service Representative - Voice job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Representative - Voice
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 27000 and 34000 Monthly. The Salary will depend on the interview. This Customer Service Representative - Voice is a Full Time in Gurgaon, Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Representative - Voice is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Representative - Voice position?
- Ans: There are immediate 1 job openings for Customer Service Representative - Voice in our Organisation.
Job Particulars
Education 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2529406
Job Category Tech Support
Locality Address DLF Cyber City , DLF Phase 1 , DLF Phase 3 , Gurgaon City Centre
Country India
About Company
Goldy Consultant hiring for BPO's from past 20 years
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