Customer Services Jobs Opening in WANDER JOY ESCAPES at Malad West, Mumbai

Customer Services

WANDER JOY ESCAPES

0 Years

17000 - 25000 Monthly

Expired

Posted: 29 Jun 24

Job Description

A dynamic person who shall be a first point of contact for our clients creating a positive first impression and ensuring the smooth functioning of our back office operations.

Must have Skills:

Strong written and verbal communication skills, Customer Support/ Service, Back-office operation, Positive Attitude, Quick Learner, Email, MS office Knowledge , Excellent organizational skills, Ability to work as part of a team, Working knowledge of CRM platforms.

Roles and Responsibilities:

Answer and Direct Phone Calls: Manage incoming phone calls, answer inquiries, and direct calls to the appropriate personnel. Take accurate messages and relay them promptly.
Maintain MIS of all the activities and timely submission to the management
Handle the processing of all orders with accuracy and timeliness
Respond to complaints from customers and give after-sales support when requested
Inform clients of unforeseen delays or problems
Monitor the teams progress, identify shortcomings and propose improvements.
telephonic client communication is an added advantage.

More information about this Customer Services Job

Please go through the below FAQs to get all answers related to the given Customer Services job

What are the job requirements to apply for this Customer Services job position?
- Ans: A candidate must have a minimum of fresher as an Customer Services

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com
What are the salary requirements for this job?
- Ans: The salary range is between 17000 and 25000 Monthly. The Salary will depend on the interview. This Customer Services is a Full Time in Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Services is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Services position?
- Ans: There are immediate 1 job openings for Customer Services in our Organisation.