Customer Success Executive Jobs Opening in Core Asana Pvt Ltd at DLF Phase 1, Gurgaon
Job Description
About the Job:
As a Customer Success Executive, you will be responsible for ensuring our customers achieve their desired outcomes while using our products/services. You will build strong relationships, provide exceptional support, and drive customer satisfaction and loyalty.
Location: Gurugram, Haryana
Position Type: Full-Time, On-site
Responsibilities:
Ø Customer Onboarding: Conduct thorough onboarding sessions to ensure customers understand our products/services.
Ø Relationship Building: Develop and maintain strong relationships with customers through regular communication.
Ø Support and Troubleshooting: Provide timely and effective support to resolve customer issues.
Ø Communication: Clearly communicate product updates, best practices, and relevant information to customers.
Ø Feedback and Insights: Gather customer feedback and share insights with internal teams to drive product improvements.
Ø Retention and Growth: Identify opportunities to upsell or cross-sell, and collaborate with sales teams to drive revenue growth.
Ø Strong convincing power and should understand the responsibility of handling customer queries.
Requirements:
Ø Fresh graduates with a degree in any field (emphasis on communication).
Ø Excellent communication, interpersonal, and problem-solving skills.
Ø Ability to work in a fast-paced environment and prioritize tasks effectively.
Ø Strong customer-centric mindset and empathy.
Ø Willingness to learn and grow with the company.
Ø Internships in customer-facing roles.
Benefits:
Ø Competitive salary based on experience.
Ø Opportunities for professional development and growth within the company.
Ø Dynamic and collaborative startup work environment.
How to Apply:
If you're interested, send your resume, cover letter & portfolio showcasing your work with the subject line 'Customer Success Executive Application.'
More information about this Customer Success Executive Job
Please go through the below FAQs to get all answers related to the given Customer Success Executive job
- What are the job requirements to apply for this Customer Success Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Success Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 21000 Monthly. The Salary will depend on the interview. This Customer Success Executive is a Full Time in Gurgaon.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Success Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Success Executive position?
- Ans: There are immediate 1 job openings for Customer Success Executive in our Organisation.
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