Customer Success Executive Jobs Opening in Groww at Koramangala, Bangalore
Job Description
Skills and Expertise
At Groww, customer-centricity is displayed in everything we do. We are obsessed with providing a seamless experience for our customers. Regardless of the touchpoints, our Customer Success Team ensures the customer finds what s/he needs in a fast and easy way. To make this happen, we are looking for dynamic and energetic professionals with good communication skills who demonstrate a customer-first attitude. This role is critical as it is the first point of call for the customers.
Expectations from successful candidates are:
1. Eagerness to learn about the company's products and their capabilities.
2. Ability to manage high volume of inbound customer queries.
3. Technical aptitude and the ability to understand and explain complex concepts in simple terms.
4. Ability to empathize with the customer and high customer centricity.
5. Knowledge of other regional languages is helpful if the company works within the country.
Responsibilities:
· Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
· Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
· Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
· Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred
Qualification
· Undergraduate/Postgraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
· 50% cutoff – 10th, 12th and Graduation.
· No backlogs and Gap years during education
More information about this Customer Success Executive Job
Please go through the below FAQs to get all answers related to the given Customer Success Executive job
- What are the job requirements to apply for this Customer Success Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Success Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, MBA/PGDM, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 19000 and 21000 Monthly. The Salary will depend on the interview. This Customer Success Executive is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Success Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Success Executive position?
- Ans: There are immediate 1 job openings for Customer Success Executive in our Organisation.
Job Particulars
About Company
About Groww
We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo.
Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat.
Our Vision
Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians.
Our Values
Our culture enables us to be what we are — India’s fastest-growing financial services company. Everyone at Groww enjoys the autonomy and flexibility to bring their best work to the table, as well as craft a promising career for themselves.
The values that form our foundation are:
· Radical customer-centricity
· Ownership-driven culture
· Keeping everything simple
· Long-term thinking
· Complete transparency
Bangalore 
Freshers 
Salary not disclosed 
Diploma, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Bangalore
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BSc, BSW
Bangalore
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, MA, BBA/BBM, BSc, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, MA, BBA/BBM, BSc, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, MA, BBA/BBM, BSc, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, MA, BBA/BBM, BSc, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, MA, BBA/BBM, BSc, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, MA, BBA/BBM, BSc, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, MA, BBA/BBM, BSc, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, MA, BBA/BBM, BSc, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, MA, BBA/BBM, BSc, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, MA, BBA/BBM, BSc, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, MA, BBA/BBM, BSc, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, MA, BBA/BBM, BSc, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BSc
Bangalore
0 to 0.6 Years
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BSc 
