Customer Success Executive Jobs Opening in Radixweb at Ahmedabad-Others, Ahmedabad

Customer Success Executive

Radixweb

0 Years

Not disclosed

Expired

Posted: 28 Jun 24

Job Description

How you should be:
As a Customer Success Executive responsibilities include resolving client queries, recommending solutions, and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust.

What you will do:

• Responsible to manage OnPrintShop Client Support

• Providing training, and assistance to existing client

• Handle queries of clients via live chat and email

• Working on updating documents, FAQs on - Help Portal

• Creating Videos for ''How to' and Solution for client self-learning

What we are looking for?

• Having good verbal and written communication skills

• Ready to provide support to international clients in their time zone.

• Must have the willingness to learn new things.

• IT/Computer or any relevant field would be an added advantage

More information about this Customer Success Executive Job

Please go through the below FAQs to get all answers related to the given Customer Success Executive job

What are the job requirements to apply for this Customer Success Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Success Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, CS, MSc, PG Diploma
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Success Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Success Executive position?
- Ans: There are immediate 1 job openings for Customer Success Executive in our Organisation.