Customer Support Advisor Jobs Opening in INTRELSYS CONSULTING at Kharadi, Pune

Customer Support Advisor

INTRELSYS CONSULTING

0 Years

20000 - 35000 Monthly

Expired

Posted: 26 Dec 24

Job Description

Job Title: Customer Support Advisor

Location: Kharadi, Pune

Job Type: Full-time

Job Overview: As a Customer Support Advisor, you will play a key role in ensuring that customers receive exceptional service, handling queries, resolving issues, and providing product or service-related information. You will use your communication skills and customer-centric approach to deliver outstanding support.

Key Responsibilities:

- Provide excellent customer support via phone, email, and chat.

- Address customer inquiries and resolve issues in a timely and professional manner.

- Understand customer needs and provide accurate information and solutions.

- Escalate unresolved issues to appropriate teams when necessary.

- Maintain records of customer interactions, transactions, and feedback.

- Contribute to team performance and support business goals.

Key Requirements:

- Fluency in English: Must meet Vasant 6 level or above.

- Education: Bachelor’s Degree in any field.

- Strong customer service skills and a passion for helping others.

- Motor Insurance Background

- Previous experience in customer service roles and any Insurance background

What We Offer:

- Salary: ₹28,000 to ₹40,000 CTC per month, based on experience and qualifications.

- Vibrant, dynamic, and supportive work environment.

- Opportunities for growth and professional development within a global company.

- Comprehensive training to enhance your customer service skills.

More information about this Customer Support Advisor Job

Please go through the below FAQs to get all answers related to the given Customer Support Advisor job

What are the job requirements to apply for this Customer Support Advisor job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Advisor

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc
What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 35000 Monthly. The Salary will depend on the interview. This Customer Support Advisor is a Full Time in Pune.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Advisor is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Advisor position?
- Ans: There are immediate 1 job openings for Customer Support Advisor in our Organisation.