Customer Support Advisor Jobs Opening in Transcom India at Kharadi, Pune
Job Description
Job Title: Customer Support Advisor
Type: Full-time
More information about this Customer Support Advisor Job
Please go through the below FAQs to get all answers related to the given Customer Support Advisor job
Type: Full-time
Join us in Pune and be a part of our vibrant team where growth and career opportunities are at the forefront.
Job Overview: As a Customer Support Advisor, you will play a key role in ensuring that customers receive exceptional service, handling queries, resolving issues, and providing product or service-related information. You will use your communication skills and customer-centric approach to deliver outstanding support.
Job Overview: As a Customer Support Advisor, you will play a key role in ensuring that customers receive exceptional service, handling queries, resolving issues, and providing product or service-related information. You will use your communication skills and customer-centric approach to deliver outstanding support.
Key Responsibilities:
- Provide an excellent customer support via phone, email, and chat.
- Address the customer inquiries and resolve issues in a timely and professional manner.
- Understand the customer needs and provide accurate information and solutions.
- Escalate unresolved issues to appropriate teams when necessary.
- Maintain records of customer interactions, transactions, and feedback.
- Contribute to team performance and support business goals.
Key Requirements:
- Fluency in English: Must meet Vasant 6 level or above.
- Education: Bachelor’s Degree in any field.
- Strong customer service skills and a passion for helping others.
- Any Insurance Background will work
- Previous experience in customer service roles and any Insurance background
What We Offer:
- Salary: ₹28,000 to ₹40,000 CTC per month, based on experience and qualifications.
- Vibrant, dynamic, and supportive work environment.
- Opportunities for growth and professional development within a global company.
- Comprehensive training to enhance your customer service skills.
*Transcom* is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
More information about this Customer Support Advisor Job
Please go through the below FAQs to get all answers related to the given Customer Support Advisor job
- What are the job requirements to apply for this Customer Support Advisor job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Advisor
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
- What are the salary requirements for this job?
- Ans: The salary range is between 28000 and 40000 Monthly. The Salary will depend on the interview. This Customer Support Advisor is a Full Time in Pune.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Advisor is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Advisor position?
- Ans: There are immediate 1 job openings for Customer Support Advisor in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2584537
Job Category BSc/BCA/BBM , Tech Support
Locality Address Kharadi
State Maharashtra
Country India
About Company
About Transcom: Transcom is a global leader in customer experience services, delivering customer care, sales, and technical support across various industries. We are passionate about innovation, diversity, and creating an inclusive work environment.
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