Customer Support Associate - International And Domestic Process Jobs Opening in Reputed BPO at DLF Cyber City, Gurgaon
Customer Support Associate - International and Domestic Process
Job Description
Customer Support Associate - International and Domestic Process
As a Customer Support Associate, you play a crucial role in delivering exceptional service to customers across both international and domestic markets. This position requires a strong commitment to resolving customer queries, providing solutions, and ensuring a positive experience in every interaction.
Your responsibilities include handling inbound and outbound calls, emails, and chats, addressing customer concerns, and assisting with product or service-related inquiries. Effective communication skills, both verbal and written, are essential to clearly understand customer needs and provide accurate information.
In this role, you must exhibit excellent problem-solving skills, empathy, and the ability to remain calm under pressure. Adhering to company policies and maintaining professionalism at all times is crucial. Additionally, you will be expected to meet performance metrics such as customer satisfaction scores, resolution time, and quality standards.
Working in both international and domestic processes offers exposure to diverse customer bases, requiring adaptability to different time zones, accents, and cultural nuances. This role provides an opportunity to enhance your interpersonal skills, build customer relationships, and contribute to the company’s success.
If you are passionate about customer service and thrive in a fast-paced environment, this role is an excellent fit for you!
More information about this Customer Support Associate - International and Domestic Process Job
Please go through the below FAQs to get all answers related to the given Customer Support Associate - International and Domestic Process job
- What are the job requirements to apply for this Customer Support Associate - International and Domestic Process job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Associate - International and Domestic Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 40000 Monthly. The Salary will depend on the interview. This Customer Support Associate - International and Domestic Process is a Full Time in Gurgaon.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Associate - International and Domestic Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Associate - International and Domestic Process position?
- Ans: There are immediate 1 job openings for Customer Support Associate - International and Domestic Process in our Organisation.
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