Customer Support Associate Jobs in Kolkata - MBS India Pvt. Ltd.
Job Description
- We have an urgent opening in non voice process for one of our client company.
- Positions Customer Care Executive (Non VoiceChat Process)
- Qualification Undergraduate/Any Graduate. 2016/2017 B.tech Passed out are not eligible. M.tech/MCA/Phd/LLB/LLM/Mass Com. are not required.
- Experience Fresher/Experience candidate are also eligible.
- Age 20 to 35 yrs.
- Job Location Saltlake, SecV, Kolkata.
- Salary 1516K CTC (per month)
- Shift Timing 5 days working with Rotational shift( Occasional late night shift involved). 2 days rotational week off.
- Should have excellent verbal and written skill in English.
- Should have excellent consumer/customer handling skills.
- Should be comfortable in Rotational shift chiefly in late night shift.
- Should have a minimum typing speed of 30 wpm with 85% accuracy.
Job Particulars
About Company
With more than 30 years of experience to back the company, we are the one-stop solution to all your Information Technology needs. Our services streamline your processes by making them paperless and efficient, backed by our 24-hour Toll-Free Customer and Technical Support.
MBS India offers the following category of services :-
- Customized Software Development
- Website Design and Development
- Search Engine Optimization
- Data Entry and Data Processing
- Document Management and Scanning Service
- Hardware and Software Installation
- Hardware and Network Management
- Human Resource and Manpower Augmentation
- Medical Transcription
- Healthcare and IT Training
Recruitment Process Outsourcing (RPO)
We function as an extension of your HR organization to handle the recruitment needs of your business. As part of our RPO offering, we will manage the entire hiring process from creating the job profile to on-boarding the new hire. Our expertise lies in handling mass recruitment. We also maintain an updated database of candidates for recruitment that happens over a period of time.
Career Transition SupportApart from selecting the right talent, we offer Career Transition Support to our clients when they need to make some of their employees redundant due to various reasons. Our expert team of consultants are able to understand and enhance the profiles of the candidates, enabling them to position themselves better with prospective employers. Our knowledge of the market, customer base and ability to develop a possible list of target organizations help generate optimum results.