Customer Support Associate Jobs Opening in Adam and Eve inc at Bharathiyar Road, Coimbatore
Customer Support Associate
Adam and Eve inc
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Posted: 06 Jan 25
Job Description
Job Title: Customer Support Associate
Location: Coimbatore, Tamil Nadu
Office Hours: 10:00 AM to 7:00 PM (6 days a week)
No. Of Openings:15
Position Type:
Full-time
Salary:
- Training Period (First 3 months): ₹10,000 to ₹15,000 per month, based on performance
- Post-Training: Salary increment based on performance, additional incentives available.
· Job Description:
· Adam And Eve Inc. is seeking highly motivated and dynamic individuals to join our team as Customer Support Associate. The ideal candidate will be responsible for providing exceptional customer support and assistance, managing customer queries, and ensuring a smooth experience for our clients.
Key Responsibilities:
- Handle inbound and outbound calls to assist customers with their queries, ensuring a high level of customer satisfaction.
- Provide clear and accurate information regarding products, services, and company policies.
- Resolve customer issues, complaints, and concerns efficiently while maintaining a professional demeanor.
- Maintain detailed records of customer interactions and follow up as necessary.
- Collaborate with team members to ensure the smooth operation of customer service activities.
- Meet performance targets related to customer satisfaction and call handling.
Required Skills & Qualifications:
- Fluency in Hindi and English (both verbal and written) is mandatory.
- Excellent communication and interpersonal skills.
- Ability to handle customer complaints and provide effective solutions.
- Proficient in using computers and customer service software.
- Strong problem-solving skills and attention to detail.
- Willingness to work in a fast-paced environment.
- A positive attitude and a team player mindset.
Training Period:
- The first 3 months will be a training period where the selected candidates will receive guidance on processes, systems, and product/service knowledge.
- During the training period, candidates will receive a salary package of ₹10,000 to ₹15,000 per month, depending on performance.
Post-Training Benefits:
- After the training period, there will be an increment in salary based on performance.
- Additional performance-based incentives will be provided.
Why Join Us:
- An opportunity to grow within the company based on performance.
- A professional work environment that encourages learning and development.
- Attractive salary and incentive structure.
More information about this Customer Support Associate Job
Please go through the below FAQs to get all answers related to the given Customer Support Associate job
- What are the job requirements to apply for this Customer Support Associate job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Customer Support Associate is a Full Time in Coimbatore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Associate position?
- Ans: There are immediate 15 job openings for Customer Support Associate in our Organisation.
Job Particulars
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview, Virtual Interview
Employment TypeFull Time
Job Id2594519
Job Category Diploma , Walkin , Tech Support
Locality Address Bharathiyar Road
State Tamil Nadu
Country India
About Company
Adam & Eve Inc is a leading company in the outsourcing field, We provide specific solutions for every customer. We have practical experience in helping customers remain on the ball through transformational arrangements so as to rethink business procedures and convey expanded productivity, more profound bits of knowledge, and unrivaled results.
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