Customer Support Associate Jobs Opening in Career Wings at 4 Lane Expressway, 6th Mile, Ulubari, Guwahati, Dibrugarh, Nagaon

Customer Support Associate

Career Wings

0 Years

15000 - 25000 Monthly

Expired

Posted: 21 Apr 24

Job Description

As a Customer Support Associate, you will be the first point of contact for our customers, providing timely and effective assistance to resolve inquiries and issues. The ideal candidate will have excellent communication skills, a customer-focused mindset, and the ability to handle a high volume of inquiries in a fast-paced environment.

Responsibilities:

Respond to customer inquiries and requests via phone, email, and chat in a professional and courteous manner

Provide accurate and timely information to customers regarding product features, pricing, availability, and order status

Assist customers with placing orders, processing returns, and resolving billing issues

Troubleshoot technical issues and escalate complex problems to appropriate teams for resolution

Keep detailed records of customer interactions and transactions using our CRM system

Collaborate with other departments, such as Sales and Operations, to address customer needs and improve the overall customer experience

Stay informed about product updates, promotions, and company policies to provide accurate information to customers

More information about this Customer Support Associate Job

Please go through the below FAQs to get all answers related to the given Customer Support Associate job

What are the job requirements to apply for this Customer Support Associate job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Associate

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 25000 Monthly. The Salary will depend on the interview. This Customer Support Associate is a Full Time in Guwahati, Dibrugarh, Nagaon.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Associate position?
- Ans: There are immediate 1 job openings for Customer Support Associate in our Organisation.