Customer Support Associate Jobs Opening in Madhu Management Services at DLF Phase 4, Greater Noida, Sector 15, Noida, Noida, Kolkata
FEATURED JOBCustomer Support Associate
Madhu Management Services
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Posted: 09 Aug 24
Job Description
WORK FROM HOME
More information about this Customer Support Associate Job
Please go through the below FAQs to get all answers related to the given Customer Support Associate job
This is a complete Voice process – 100% Work from Home job.
• Designation- o Customer Support Associate (CSA).- 6months contractual
Role• Job Profile-
o Customer Support Associate will be responsible for customer service and handling online product delivery related enquires from the customer end. Provide and share information with customer by leveraging available tools and information. Via Calling support
• Mandatory Criteria-
o Minimum HS pass and Freshers can apply
o Excellent verbal communication skill in English & Hindi without major MTI
o Should not have applied for any Flipkart interview in last 3 months
o Customer orientation
o Ready to work in 24/7 Shifts
o No planned leave for upcoming 3 months after joining
o 9 hour of the day, 8 hrs. work and 1-hour break• System configuration
o Windows 10 or Windows 11o 8GB RAM
o Must have own Broadband/WIFI
o Processor I5 & above
o Power backup
o Noise cancellation USB headset ( Reimbursement will be given for 1000/-)
• Interview Rounds-o HR round - General check. - Video Call
o Should have a typing speed of 25WPM with 85% accuracy (2 Min)
o PMAPS Testo Versant 4 has to be cleared to proceed with further rounds of interview
o ECH
O Assessment (Voice Interview)– Video Call
• Payouts –• Salary for Freshers – 179447 LPA, 13.1 K/Month Inhand.
• Payouts –• Salary for Freshers – 179447 LPA, 13.1 K/Month Inhand.
• NAPS/NATS- 13,500/- Inhand
• Salary for minimum 1 Year experience in BPO and 2 yrs. of experience in any service industry candidate – 219447 LPA, 16.1 K/Month Inhand. (Offer letter, Release letter & last 3 months of Pay slips mandatory)
• 30 Days of Training, during Training company will pay Rs. -300/day as a stipend amount and will be credited within 15 days’ post successfully completion of Training & Emp Id creation
• 100% fixed salary
• Documents Required –
o Education Mark sheets
o E-Aadhar Card (Complete DOB)
o Pan Card
More information about this Customer Support Associate Job
Please go through the below FAQs to get all answers related to the given Customer Support Associate job
- What are the job requirements to apply for this Customer Support Associate job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 13100 and 16100 Monthly. The Salary will depend on the interview. This Customer Support Associate is a Full Time in Noida, Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Associate position?
- Ans: There are immediate 20 job openings for Customer Support Associate in our Organisation.
Job Particulars
Education BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id2501390
Job Category Tech Support
Locality Address DLF Phase 4 , Greater Noida , Sector 15, Noida , Sector 25, Noida
State Uttar Pradesh, West Bengal
Country India
About Company
Madhu Management Services
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