Customer Support Associate Jobs Opening in Tech Mahindra at Vaishali, Sector 18, Noida, Sector 50, Noida, Noida, Delhi

Customer Support Associate

Tech Mahindra

0.6 Years

12300 - 16800 Monthly

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Posted: 07 Oct 24

Job Description

Hiring Alert: Tech Mahindra | Customer Support Associate | Noida | WFO
Job Role category: Customer care executive (6 Days Working Profile) - Voice Process

Responsibilities:

Have to provide the best resolutions to the customer.

Resolve customer issues efficiently, escalating to higher levels when necessary

Maintain a high level of product and service knowledge to assist customers effectively

Document customer interactions and feedback accurately in the CRM system

Collaborate with team members and other departments to ensure consistent customer service

Identify trends in customer inquiries and suggest improvements to processes and products

Provide feedback to management on areas of improvement for the customer support function

Requirements:
Undergraduates and graduates both candidates can apply.

Min 6 months of BPO experience mandatory

Good communication skills required in English & Hindi

Only Immediate Joiners Required.

One side cab facility in case of odd hours shift

How to Apply:
Interested candidates can directly drop their updated Resume or can Walk-in

More information about this Customer Support Associate Job

Please go through the below FAQs to get all answers related to the given Customer Support Associate job

What are the job requirements to apply for this Customer Support Associate job position?
- Ans: A candidate must have a minimum of 06 Months year experience as an Customer Support Associate

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, Other Graduate
What are the salary requirements for this job?
- Ans: The salary range is between 12300 and 16800 Monthly. The Salary will depend on the interview. This Customer Support Associate is a Full Time in Noida, Delhi.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Associate position?
- Ans: There are immediate 1 job openings for Customer Support Associate in our Organisation.