Customer Support Engineer Jobs Opening in KM BEST MEDICAL WORKS PVT LTD at Chennai-Others, Chennai
Customer Support Engineer
Job Description
Key Duties:
01.Customer Support-Sales Enquirers (Hospital & Home Care )
02.Customer Support-Service Enquires (Hospital & Home Care )
03.Sales Coordination
04.B2B & B2C Market Coverage for hospital & home care segment .
Responsibilities and Skills:
Centering strategies around customer needs, preferences, and satisfaction
Utilizing clear, empathetic, and proactive communication
Proficiency in troubleshooting diverse issues swiftly and effectively
In-depth understanding of the product or service offered
Embracing feedback, analyzing trends, and evolving support strategies
Resolve technical issues and assist with product usage, acting as the key technical contact for customers.
Combine technical expertise with empathetic communication and problem-solving skills to address and resolve customer issues promptly.
Managing customer inquiries, troubleshooting technical problems, internal collaboration, documentation, and continuous learning to stay updated on product developments.
Strong verbal and written communication, empathy, customer focus, technical proficiency, and the ability to manage multiple tasks efficiently.
More information about this Customer Support Engineer Job
Please go through the below FAQs to get all answers related to the given Customer Support Engineer job
- What are the job requirements to apply for this Customer Support Engineer job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Engineer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BE/B.Tech, 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 18000 Monthly. The Salary will depend on the interview. This Customer Support Engineer is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Engineer position?
- Ans: There are immediate 1 job openings for Customer Support Engineer in our Organisation.