Customer Support Executive - International UK Process Jobs Opening in Pemlix Technology Solutions Pvt. Ltd. at Behala, Kolkata
Job Description
Hiring for Customer Support Executive - International UK Process
English Communication is Mandatory.
Freshers and Experienced Candidates required
Full time shift
Work from Office only,
Fixed Day shift
Good salary package with incentives.
Responsibilities:
Responding to customer inquiries and resolving problems in a professional and timely manner
Assisting customers with product information, ordering, billing, and account inquiries
Providing technical support for software, hardware, and other products
Ensuring customer satisfaction and maintaining a high level of customer service
Recording and maintaining accurate customer records and information
Collaborating with other departments to resolve customer issues
Identifying and escalating complex issues to the appropriate teams
Keeping up-to-date with product knowledge and industry trends
Contributing to the improvement of customer support processes and procedures
Skills:
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to handle high-stress situations and difficult customers
Attention to detail and accuracy
Ability to multitask and prioritize workload
Familiarity with customer support software and CRM systems
Positive attitude and willingness to learn
More information about this Customer Support Executive - International UK Process Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive - International UK Process job
- What are the job requirements to apply for this Customer Support Executive - International UK Process job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive - International UK Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Customer Support Executive - International UK Process is a Full Time in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive - International UK Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive - International UK Process position?
- Ans: There are immediate 1 job openings for Customer Support Executive - International UK Process in our Organisation.
Job Particulars
About Company
Pemlix is a leading IT solutions company as well as a BPO provider that offers cutting-edge outsourcing services in Lead generation, Sales, Digital Technology