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Customer Support Executive - International UK Process Jobs Opening in Pemlix Technology Solutions Pvt. Ltd. at Behala, Kolkata

Customer Support Executive - International UK Process

Pemlix Technology Solutions Pvt. Ltd.
experience-icon 0 Years
salary-icon 10000 - 15000 Monthly
Apply Now

Posted: 09 Jan 25

Job Description

Hiring for Customer Support Executive - International UK Process

English Communication is Mandatory.

Freshers and Experienced Candidates required

Full time shift

Work from Office only,

Fixed Day shift

Good salary package with incentives.

Responsibilities:

Responding to customer inquiries and resolving problems in a professional and timely manner

Assisting customers with product information, ordering, billing, and account inquiries

Providing technical support for software, hardware, and other products

Ensuring customer satisfaction and maintaining a high level of customer service

Recording and maintaining accurate customer records and information

Collaborating with other departments to resolve customer issues

Identifying and escalating complex issues to the appropriate teams

Keeping up-to-date with product knowledge and industry trends

Contributing to the improvement of customer support processes and procedures

Skills:

Excellent communication and interpersonal skills

Strong problem-solving abilities

Ability to handle high-stress situations and difficult customers

Attention to detail and accuracy

Ability to multitask and prioritize workload

Familiarity with customer support software and CRM systems

Positive attitude and willingness to learn



More information about this Customer Support Executive - International UK Process Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive - International UK Process job

  1. What are the job requirements to apply for this Customer Support Executive - International UK Process job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Executive - International UK Process

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BA

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Customer Support Executive - International UK Process is a Full Time in Kolkata.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Executive - International UK Process is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Executive - International UK Process position?
    • Ans: There are immediate 1 job openings for Customer Support Executive - International UK Process in our Organisation.

Job Particulars

Education B.Com, BA
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2596930
Job Category Tech Support
Locality Address Behala
Country India

About Company

Pemlix is a leading IT solutions company as well as a BPO provider that offers cutting-edge outsourcing services in Lead generation, Sales, Digital Technology


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