Customer Support Executive - International Voice Process Jobs Opening in Call Concepts at Bellandur, Bangalore

Customer Support Executive - International voice process

Call Concepts

0 Years

25000 - 26000 Monthly

Expired

Posted: 06 Jul 24

Job Description

*Location: Bangalore - Bellandur*
*Role: Customer Support Executive - International voice process*
*Shifts: 5 days working, 2 rotational week-offs (Rotational shifts) *
*Salary: Up to 3.5 LPA*
*Customer Support Executive - International voice process Job*
Description:- As a Customer Support Executive - International voice process, you will be responsible for handling customer inquiries, complaints, and providing solutions in a professional and timely manner. You will work as part of a team to ensure high customer satisfaction and meet service level agreements.

Responsibilities:-

Handle inbound/outbound customer calls regarding product/service inquiries and issues.

Provide accurate information and assistance to customers.

Resolve customer complaints and escalations in a professional manner.

Maintain customer records and update information in the system.

Identify and escalate priority issues to the appropriate team.

Achieve individual and team targets for customer satisfaction and productivity.

Follow company policies and procedures.

Adhere to quality standards and call center metrics.

Qualifications:-

Excellent verbal and written communication skills in English.

Strong customer service orientation.

Ability to empathize with customers and provide appropriate solutions.

Good problem-solving skills. Basic computer knowledge and typing skills.

Flexibility to work in shifts, including weekends and holidays

Skills:-

Fluent in English.

Active listening.

Attention to detail.

Patience.

Time management.

Computer skills.

Adaptability

If you are interested, you can revert back with your CV

More information about this Customer Support Executive - International voice process Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive - International voice process job

What are the job requirements to apply for this Customer Support Executive - International voice process job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive - International voice process

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 25000 and 26000 Monthly. The Salary will depend on the interview. This Customer Support Executive - International voice process is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive - International voice process is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive - International voice process position?
- Ans: There are immediate 1 job openings for Customer Support Executive - International voice process in our Organisation.