Customer Support Executive Jobs in Hyderabad - Bocs India
Job Description
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Responds to customer inquiries regarding orders, billing inquiries and technical problem notifications.
- Also, reviews requests, contacts customers to clarify the request, ensuring all necessary information is included and may route requests to the appropriate department.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions will be taken. Process orders, forms, and applications.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id248750
Job Category BSc/BCA/BBM , Tech Support
SkillsBPO Call Center Inbound Calling
Locality Address
State Telangana
Country India
About Company
Bureau of Corporate Solutions is a premier group of organization with diversified business activities established under the able guidance of experienced personnel in the year 2001. With over a decade of dedicated work experience in various fields like Software development, mobile applications, Enterprise Resource Planning, ITeS, Business Management Consulting Services, Outsourcing Services, digital marketing, Hospital Management system, fund management system, Financial Services, Telecommunication Services and all other requirements of corporate sector globally, got a strong lintel and is adding large and medium corporate every month on the basis of extension by way of dedicated services. Therefore it stands as a premier Hub for all the Corporate Solutions.
We understand that customer needs change over time. Our enthusiastic team of technological acesstay on par with the technological advancements and deliver innovative, cost-effective, and simplified solutions on time by thoroughly perceiving the client's requirements.
We understand that customer needs change over time. Our enthusiastic team of technological acesstay on par with the technological advancements and deliver innovative, cost-effective, and simplified solutions on time by thoroughly perceiving the client's requirements.
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