Customer Support Executive Jobs Opening in Adroit Syneries pvt ltd at Sector 62, Noida, Noida
Customer Support Executive
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 11000 and 20000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Noida.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
About Company
Founded in 2015, Adroit Synergies is a multi-channel contact centre that provides customer relationship management solutions. Our services include inbound and outbound call centre services, lead generation, telesales, acquisition, retention, overdue collection and many more services. Our focus since our inception has been in providing superior quality contact centre services at very affordable prices...
Having served clients from diverse industries ranging from industrial equipment, e-commerce, Finance, Pharmaceutical, Telecommunication to Fast Moving Consumer Goods, we are widely known as ones stop shop for all outsourced specialist in Delhi NCR, India, be it a wide-ranging hotline, technical help desk, fault reporting or telesales services such as lead generation, re-contracting and appointment setting, we deliver world class user-experience to all our clients.