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Customer Support Executive Jobs Opening in AGT INFRA at Indiranagar, Bangalore

Customer Support Executive

AGT INFRA
experience-icon 0 Years
salary-icon 18000 - 20000 Monthly
qualification-icon Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
location-icon Bangalore
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Posted: 25 Oct 24
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Job Description

Roles

  • Lead Generation: Identifying potential clients or customers through calls and gathering information about their needs and interests.
  • Product Knowledge: Understanding the products or services offered by the company to effectively communicate their features and benefits to potential customers.
  • Sales: Promoting and selling products or services over the phone, aiming to convert leads into sales.
  • Customer Support: Providing information and assistance to customers regarding products, services, or any inquiries they may have.
  • Market Research: Collecting feedback and insights from customers to help the company understand market trends and customer preferences.
  • Data Entry: Maintaining and updating customer databases with accurate information gathered during calls.

    • Responsibilities

    Making Calls: Initiating outbound calls to prospects and existing customers, following a script or guideline as needed.

  • Follow-up: Conducting follow-up calls to ensure customer satisfaction and to remind them of ongoing promotions or services.
  • Handling Objections: Addressing customer concerns or objections professionally and providing solutions or alternatives to encourage sales.
  • Maintaining Call Records: Documenting call outcomes and maintaining detailed records for tracking purposes.
  • Meeting Targets: Achieving daily, weekly, or monthly sales targets or call quotas set by the management.
  • Customer Relationship Management: Building and maintaining positive relationships with customers to enhance loyalty and retention.
  • Reporting: Providing regular feedback to management about customer interactions, trends, and suggestions for improvement.
  • Adhering to Policies: Following company policies and regulations related to telemarketing and customer interactions.
  • Continuous Learning: Keeping updated on new products, services, and industry trends to improve performance and customer interaction.

    • More information about this Customer Support Executive Job

    Please go through the below FAQs to get all answers related to the given Customer Support Executive job

    1. What are the job requirements to apply for this Customer Support Executive job position?
      • Ans: A candidate must have a minimum of fresher as an Customer Support Executive

    2. What is the qualification for this job?
      • Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)

    3. What are the salary requirements for this job?
      • Ans: The salary range is between 18000 and 20000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Bangalore.

    4. What is the hiring Process of this job?
      • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

    5. This Customer Support Executive is a work from home job?
      • Ans: No ,its not a Work from Home Job.

    6. How many job vacancies are opening for the Customer Support Executive position?
      • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

    Job Particulars

    Role customer service tech support
    Education Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
    Who can apply Freshers
    Hiring Process Face to Face Interview, Telephonic Interview
    Employment TypeFull Time
    Job Id2548664
    Job Category Diploma , BSc/BCA/BBM , Tech Support
    Locality Address Indiranagar
    State Karnataka
    Country India

    About Company

    AGT INFRA

    Founded in the year 2011, We “AGT Infra A complete water sustainability company .we are a leading Manufacturer and Exporter of world class Sewage Treatment Plant, Water Recycling System and much more. We are committed to continuous research and development, improvising existing effluent treatment plants and identifying synergies between various treatment technologies. The plants and systems provided by us are manufactured as per the global set standards from the finest quality components and the latest machines. These plants and systems are highly applauded due to their reliable usage, hassle free functioning, rigid design, low maintenance cost and long working life.

    Specialists in water and waste water treatment for over a decade, we offer total water solutions for every market - household, institutional, commercial, industrial etc. Fully equipped in integrating process technology, design engineering, Consultancy, Installation and Commissioning. we take end-to-end responsibility of project management, Constant assimilation of New Technologies, Process and Products enable us to deliver optimal state- of-the-art solutions to the clients.

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