Customer Support Executive

Avishya Trading Pvt. Ltd.

0 to 2 Years

18000 - 22000 Monthly

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Posted: 23 Apr 25

Job Description

Job description

Job Title: Customer Support Executive
Location: Nungambakkam, Chennai
Reports To: Sales Manager / Head of Customer Success
Department: Sales and Customer Success
Salary : 22,000* CTC

Looking for Immediate Joiners and (Female candidates)
Since If your interested apply for this Role

Roles and Responsibilities:

Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
Understand customer needs and communicate how the product adds value to meet those needs.
Upsell or cross-sell additional products or services to maximize sales revenue.
Provide personalized recommendations and suggestions based on customer preferences.
Follow up with customers to ensure their satisfaction and encourage repeat purchases.
Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
Order checking and Quality Checks prior to shipping products to customers.
Follow up with Logistics for tracking shipments, and order fulfilment.
Make video product demos of sarees and clothes to customers who need more information.

Key Skills

English communication skills - Oral, Telephonic and Written
Pleasant and sweet temperament
Systematic follow ups with customers
0 - 2 Years of experienced candidates can apply.

Send to resume to us OR WhatsApp

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 22000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Chennai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.