Customer Support Executive Jobs Opening in Career Grow Consultancy at Airoli, Ghansoli, Turbhe, Navi Mumbai

Customer Support Executive

Career Grow Consultancy

0 Years

15000 - 30000 Monthly

Expired

Posted: 26 Aug 24

Job Description

Making calls

Contacting potential and existing customers by phone to inform them about products, services, and offers. They may also receive calls from people responding to advertising campaigns.

Using scripts

Following a script to qualify prospects and close sales. They may also improvise the script when needed.

Understanding customers

Asking questions to understand customer needs and tailoring the service to them.

Updating records

Taking customer information and updating it in a database. This information can be used to shorten future phone calls and provide a positive customer experience.

Maintaining customer service

Following up with customers after they've bought from the company to see if they're satisfied. They may also need to keep customers updated on new offers based on their preferences and needs.

Handling grievances

Liaising with the concerned department regarding customer queries and complaints. They should handle grievances to preserve the company's reputation.

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 30000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Navi Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.