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Customer Support Executive Jobs Opening in EaseMyTrip at Anand Vihar, Delhi

Customer Support Executive

EaseMyTrip
experience-icon 0 Years
salary-icon 21400 - 25000 Monthly
qualification-icon Diploma, Vocational Training
location-icon Delhi
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Posted: 30 Dec 24
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Job Description

Responsibilities:
• Provide best-in-class customer service and problem resolution to customer queries over the voice-based phone service.
• Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.
• Clarify customer requirements; probe for and confirm understanding of requirements or problem.
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
• Listen attentively to customer needs and concerns; demonstrate empathy. Confirm customer understanding of the solution and provide additional customer education as needed.
• Prepare complete and accurate work and update customer file.

Requirements:
• Freshers with good communication skills
• 6 Days working and one rotational week off
• Ready to work in rotational shifts (No Night Shifts for females)
• Knowledge of international/domestic travel voice process
• Be enthusiastic & have zeal to perform.

Job Location: Patparganj Industrial Area, New Delhi

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

  1. What are the job requirements to apply for this Customer Support Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, Vocational Training

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 21400 and 25000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Delhi.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Executive position?
    • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Role customer service tech support
Education Diploma, Vocational Training
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2590803
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
Locality Address Anand Vihar
State Delhi
Country India

About Company

EaseMyTrip is an Indian multinational online travel company, headquartered in New Delhi, India. It was founded in 2008 by Nishant Pitti, Rikant Pitti, and Prashant Pitti. The company provides hotel bookings, air tickets, domestic and international holiday packages, bus bookings, and white-label services. EaseMyTrip has overseas offices in Singapore, UAE and Thailand with country-specific websites for UAE, UK and Thailand.
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