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Customer Support Executive Jobs Opening in Fidelis Technologies at Nagawara, Bangalore

Customer Support Executive

Fidelis Technologies
experience-icon 0.6 to 1 Years
salary-icon 10000 - 22000 Monthly
Apply Now

Posted: 24 Dec 24

Job Description

Job description

 

Primary Job Responsibility:

·         Understands the various computer screens and how to utilize them effectively

·         Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff

·         Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance

·         Adheres to all company and specific Contact Center policies and procedures

·         Completes any work as assigned by Management

 

Eligibility:

·         6 months BPO or Travel experience

·         Bachelor's Degree or Undergraduate

·         Excellent Written and spoken communication, business technical writing

·         Computer Skills ability/experience using computer applications

·         Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)

·         Open to work in a blended environment (Voice & Chat/Email)


More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

  1. What are the job requirements to apply for this Customer Support Executive job position?
    • Ans: A candidate must have a minimum of 06 Months to 1 year experience as an Customer Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 10000 and 22000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Bangalore.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Executive position?
    • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Education B.Com, BA, BBA/BBM, BCA
Who can apply Experienced (0.6 to 1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2585904
Locality Address Nagawara
Country India

About Company

About Fidelis Group:

  • We are an ISO 9001 and ISO 27000 certified IT Solutions and Services company with a proven track record, having served over 100 clients over the past 12 years.
  • Our technical capabilities are well-established in the solutions and Managed Services space.
  • We are leaders in both IT and non-IT staffing, ODC, and Infrastructure services.
  • Our technical expertise is further enhanced by our team of highly qualified professionals and a robust partner network.
  • Fidelis has a global presence with over 2,800 consultants, supported by offices across India, the UAE, Singapore, and the US.
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