Customer Support Executive Jobs Opening in G & R Managemnent at Ranchi
Job Description
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Address customer questions, provide information, and offer solutions to resolve problems or complaints. For example, troubleshooting technical issues, explaining product features, or guiding customers through processes.
- Listen attentively to customer complaints, empathise with their concerns, and take appropriate steps to resolve the issues effectively. They may escalate complex problems to higher-level support or management if necessary.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 11000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Ranchi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education B.Com
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2500164
Job Category Tech Support
Locality Address
State Jharkhand
Country India
About Company
G&R Management Consultancy Pvt. Ltd. is a recruitment consultancy specializing in the selection and recruitment of high caliber graduates and professionals for emerging markets. We have recruited for leading companies across emerging markets and take care of the whole recruitment process. Our innovative solutions are for companies looking to source individuals who possess that rare blend of international experience combined with regional understanding.
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