Customer Support Executive Jobs Opening in Global technology and services company at DLF Cyber City, DLF Phase 3, Gurgaon

Customer Support Executive

Global technology and services company

0 Years

15000 - 20000 Monthly

Expired

Posted: 24 Jun 24

Job Description

Hiring : Freshers : Customer Support Executive: Non Voice : 2.5-3.3 LPA
Job Location: Gurgaon

Process : Non Voice : Email and Chat

1: Any Graduate Fresher

2: Candidate Must Not Have Any Exams in Next 6 Months

3: 24x7 Shifts

4: 5 Days Working

5: Excellent Communication Skills

6: Cabs Available in odd hours

7: Immediate Joiners Only

8: Candidate Must be Living in Delhi or Gurgaon

Key Responsibilities:

Customer Interaction:

Handle customer inquiries through voice and non-voice channels, including email and chat.

Provide professional and courteous responses to customer queries and complaints

Problem Resolution

Troubleshoot and resolve customer issues effectively.

Use established processes and procedures to find solutions.

Follow up with customers to ensure their issues are resolved to their satisfaction

Documentation:

Accurately log all interactions and maintain detailed records of customer communications using company tools and software.

Performance:

Achieve assigned targets within agreed timelines.

Adhere to quality guidelines and standards set by the company.

Qualifications:

Educational Requirements:

Only graduates can apply. Specific roles may require only graduates

Skills:

Excellent communication skills, both verbal and written

Attention to detail and strong problem-solving skills

Ability to multi-task and adapt to changes quickly

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Gurgaon.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.